Frequently Asked Questions

Delicious cup of Invito coffee on a counter

1. When does INVITO ship orders?
Please read our Shipping Policy HERE.
2. What is the INVITO Return Policy?

Please read our Return Policy HERE.

3. Why does INVITO use 100% compostable packaging?

Our line of fully compostable coffee bags means zero waste! The bag, sticker, and label are home and commercial compost certified, so after the coffee is gone, you can toss the whole bag into your compost. This is a game-changer in the coffee industry, and keeps our landfills, beaches and oceans, plastic-free! Good coffee does not have to cost the earth. Learn more about our packaging HERE.

4. Who are the founders of INVITO Coffee?

INVITO was founded by owners Yaro and Heather who live in Vancouver, BC, Canada. Yaro is an airline pilot who pivoted at the beginning of the pandemic and now operates the family-run business with his partner Heather. Together, they strive to provide top-quality coffee, customer service, and do what they can to reduce the environmental impact of coffee packaging waste.

5. Why is INVITO Coffee unique?

It is the freshest Costa Rican coffee you will find! Specialized in the best quality of Costa Rican coffee, handpicked and carefully selected to provide you with an unparalleled coffee experience. We micro-batch roast our coffee weekly to ensure optimal freshness, and package it in 100% compostable bags for delivery straight to your doorstep. With our level of transparency and commitment to quality, no other company can match the unparalleled coffee experience we offer.

6. How fresh is INVITO Coffee?

We roast once a week to ensure you get the freshest coffee possible and we thank you in advance for your patience while we get your order ready.